RMV Introduces Free In-Branch WiFi at
Agency’s Eight Busiest Branches
Customers enjoy free internet service
during branch visits
BOSTON – Wednesday, September 2, 2015 – The Massachusetts Registry
of Motor Vehicles today announced the availability of free in-branch WiFi
service for customers performing transactions at eight branch locations across
the Commonwealth. The RMV is offering this amenity as part of its effort
to enhance customer service and modernize branch operations.
“The RMV is pleased to expand access to WiFi to enhance our
customers’ service experience,” said Registrar Erin Deveney. “Customers
will now have the convenience of internet access at their disposal to perform
either work or other leisure activities online.”
The WiFi service has been available in the Boston Haymarket Branch
since the facility opened last September. The RMV recently opened the
network to customers earlier this month for seven more branches. Since
that time, approximately 5,000 people have used the service. The RMV intends to
monitor usage prior to bringing the service to additional branch locations.
The information below outlines the total number of connections to
WiFi per branch since the service’s inception at the beginning of last month.
|
RMV Branch Location
|
Average Number of Customer
Connections to WiFi
|
|
Braintree
|
2,158
|
|
Brockton
|
672
|
|
Haymarket
|
4,374
|
|
Revere
|
1,258
|
|
Springfield
|
1,169
|
|
Watertown
|
2,831
|
|
Wilmington
|
2,587
|
|
Worcester
|
1,845
|
WiFi gives customers the ability to connect to the internet and
other sources through various portable technologies including mobile phones,
tablets, and laptops. Customers logging on are directed to www.MassRMV.com and from there are
able to access the internet. For service reliability and bandwidth reasons,
video streaming sites such as Netflix and YouTube are not available. In
addition, adult content sites have also been blocked.
沒有留言:
發佈留言