Marcy Ostberg
Ostberg brings to her work an eclectic background in civic innovation, urban policy, and education. She utilizes a human-centered design approach to help teams connect and collaborate with people. She believes transformational change comes when these groups work side-by-side to uncover problems and design solutions. Ostberg has significant experience putting this methodology into practice at the City of Boston beginning as a fellow in the Mayor’s Office of New Urban Mechanics and later leading the Housing Innovation Lab. She became skilled at gathering community input, generating buy-in, and building cross-sector teams to move forward with complex projects aimed at making Boston housing more affordable, such as pioneering zoning changes to encourage ADUs and to encourage creative thinking about combining housing with public assets. Then as the Director of Operations for the Mayor’s Office of Housing, she advised leadership and improved operations, leading critical efforts such as coordinating the department’s COVID-19 response to ensure uninterrupted service delivery and expanded access to rental relief and other resources.
Prior to her civic leadership roles, Ostberg served as a teacher at the Boston Day & Evening Academy, a Boston Public School, where she crafted and delivered experiential, personalized learning modules. Marcy holds a MA in Urban and Environmental Policy and Planning from Tufts University, and an MEd from Franklin Pierce University.
"The opportunity to return to MONUM as Deputy Director is incredibly exciting. Having been part of this dynamic team before, I understand the power of its innovative approach to civic challenges,” said Marcy Ostberg, Deputy Director of MONUM. “I'm energized by the prospect of not only continuing that legacy but also scaling its successful model to empower other city departments, ensuring that its transformative impact reaches even more facets of city life.”
Ostberg lives in Jamaica Plain with her husband and two kids. You're likely to spot them at the community garden, playing softball at Franklin Park, or biking up and down the Southwest Corridor.
"The MONUM alumni, including its former Chair Kris Carter and former Chief of Staff Jaclyn Youngblood, and I are very excited for this new chapter at the Mayor's Office of New Urban Mechanics," said Michael Lawrence Evans, Director of Emerging Technology for the City of Boston and former Interim MONUM Director. "Bostonians will benefit greatly from Shin-pei and Marcy's nationally-recognized expertise, deep understanding of local issues, and collaborative spirit that will support the City of Boston's position at the cutting-edge of government service delivery." |
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