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BOSTON - Wednesday, February 9, 2022 - Mayor Michelle Wu today announced that the
City of Boston is launching the two-year fare-free program on MBTA bus
Routes 23, 28, and 29 on March 1, 2022. This program extends the highly
successful fare-free Route 28 pilot program and eliminates fares on two
other crucial bus routes. Fare-free buses enable all-door boarding, which
eases congestion and speeds up bus service. Riders will still have to pay
for transfers to other MBTA routes and services. The Mayor made the
announcement at Grove Hall and visited neighborhood businesses to share
information about the new program with Chief of Streets Jascha
Franklin-Hodge and MBTA General Manager Steve Poftak.
“Expanding fare-free transit to Routes 23,
28, 29 will better connect our communities, increase ridership, and ease
congestion for all our residents,” said Mayor Michelle Wu. “As
we work to ensure every resident knows about the program, we hope this is
just the beginning of access to fare-free public transit in Boston. I'm
thrilled to partner with the MBTA to expand this successful ongoing program
and look forward to working with our partners across the Commonwealth to
build a sustainable, reliable, accessible, and affordable transportation
system that truly serves our residents and our local economy.”
"Today's announcement is really
exciting,” said Chief of Streets Jascha Franklin-Hodge. “We
plan to use these two years to learn how making transit free can affect
peoples’ travel decisions, improve the performance of the bus itself, and
bring additional benefits to riders and the communities along these
routes.”
“We were pleased to collaborate with the
City on the Route 28 pilot and now to expand the program to include these
additional routes for the next two years,” said MBTA General
Manager Steve Poftak. “The benefits experienced by customers on the 28
are being expanded to a broader group of riders, and we appreciate the City
of Boston’s willingness to make this happen by providing funding.”
"February is Transit Equity Month in
Boston. For the past 7+ years, we as transit advocates have been
developing a vision of fare free transit,” said Mela Bush Miles,
Director of Transit Oriented Development at Alternatives for Community and
Environment (ACE). “This is a vision whose time has come. Three free
bus routes is just the beginning, we are so excited about this pilot.
Public transportation needs to be free for all and should be funded in the
same way as other public services. Greener, cleaner, faster and affordable
buses is a win for everybody whether they use public transit or not. Free
the T!"
"Fare-free bus service has been
successful across the Commonwealth and in the City of Boston, helping to
ease financial burdens, increase bus ridership, and speed up bus service,”
said Stacy Thompson, Executive Director of LivableStreets Alliance.
“This expansion will create further momentum toward our shared goal of
providing fare-free bus service across the MBTA.”
The 23 Bus route (Ashmont to Dorchester
Center, Grove Hall & Ruggles), the 28 Bus route (Mattapan Square, up
Blue Hill Ave. to Nubian Square & Ruggles) and the 29 Bus route
(Mattapan Square, up Blue Hill Ave. to Jackson Square) each serve a diverse
ridership, and all three travel through and along Blue Hill Avenue, an
important corridor connecting riders who are underserved by the existing
transit network. Blue Hill Avenue has been identified by Livable
Streets Alliance as
one of the corridors that should be prioritized for improvements to
increase reliability and boost ridership, which the City is working to
address through the Blue Hill Ave
Redesign Plan.
These three routes are some of the routes
with the highest ridership throughout the City of Boston. Route 23 serves
over 100,000 monthly riders, runs past Madison Park Technical Vocational
High School, the Grove Hall Branch of the Boston Public Library and various
places of worship. The route also intersects with Columbus Avenue, home to
the first center-running bus lane in New England, demonstrating the
potential to combine fare-free transit with modern transit infrastructure
to reduce local air pollution, ease congestion and speed up service. After
fares were eliminated in August 2021, Route 28 saw ridership increase
to over 90
percent of pre-pandemic levels with over 12,000 riders every day, making it the most
popular route in the system. Route 29 intersects with Route 28 and runs
past Egleston Square Branch of the Boston Public Library, and several
Boston Housing Authority developments, including the Franklin Field
Apartments and the Doris Bunté Apartments.
“The fare-free 28 bus has been a blessing
to myself and my community,” said Peggy James, MBTA 28 bus rider
and Boston resident. “All of my daily activities, including going
grocery shopping, heading to the laundry, and picking up my medicine, have
been made easier due to this program. Since the fare-free program was
implemented, my commutes have been a lot more enjoyable, with less hiccups
and stalling at bus stops along the route.”
“It’s a huge convenience to know that I
don’t have to worry about some of the financial burden that this pandemic
has brought,” said Brittany Appleberry, MBTA 28 bus rider and
Boston resident. “It feels good to know that I am able to ride for free
and continue to get the same service. I would like to thank Mayor Wu and
everyone who had a part in this pilot.”
The Boston Transportation Department has
been working with the MBTA to manage the 28 bus pilot program that was
first launched in August last year, including partnering on a comprehensive
evaluation of the Route 28 bus pilot. The evaluation includes analysis of
ridership and service reliability data as well as interviews with bus
riders to get their views on the benefits of the pilot. The analysis suggests
that by enabling all-door boarding, fare-free service reduced dwell time –
the amount of time the bus stopped to allow passengers to board – decreased
by more than 20 percent. A full evaluation of the Route 28 Bus pilot
program will be available later this month at boston.gov
The City of Boston and MBTA have been
meeting regularly and partnering to work out specifics of the program and
deliver the benefits of fare-free service to riders. The program will be
funded through the $8 million ARPA allocation. Cities across the
Commonwealth and the United States are already delivering the benefits of
fare-free service to riders and some cities
are following Boston’s lead and working out how to deliver the benefits of
fare-free service to their residents.
The expansion of this program will provide
the City of Boston, MBTA and other transit partners the opportunity to
measure the benefits of fare-free bus service, such as increased ridership,
faster buses, less traffic, and business development, over a longer period
of time. The duration of the program will also allow the City to make sure
every resident knows about the fare-free service and provides an
opportunity for residents to integrate riding the bus into their day-to-day
routines.
The two-year expanded fare free program for
the 23, 28, and 29 MBTA bus routes builds on Mayor Wu's work to make public
transit a public good, starting with bus service. In December, the Boston
City Council voted to approve Mayor Wu’s appropriation order for $8 million
in federal funds to eliminate fares on the 23, 28 and 29 MBTA bus routes
for a two-year period. The City of Boston, in partnership with the
MBTA, extended the
free Route 28 bus through January and February using the funds from the $8 million
allocation from ARPA.
For more information on the fare-free bus
program, visit www.boston.gov/free-bus
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