朗朗、波士頓市長吳弭四手聯彈 宣揚人人都可學音樂理念 (附視頻)

波士頓市長吳弭和國際知名鋼琴家朗朗四手聯彈鋼琴。(周菊子攝)

波士頓藝術學校代理校長Tyrone Sutton(右起)，請波士頓市長吳弭
和鋼琴家朗朗和學生講話。(周菊子攝)

              (Boston Orange 周菊子波士頓報導) 國際知名鋼琴家朗朗今年4月才在「好萊塢星光大道」上留下手印，9月19日為波士頓交響樂團本季音樂會做開幕表演，20日再和波士頓市長吳弭聯袂為波士頓藝術學校學生演奏，鼓勵小朋友們「有為者亦若是」。

波士頓藝術學校代理校長Tyrone Sutton(右起)，訪談朗朗和波士頓市長吳弭，
請它們回答學生提問。(周菊子攝)

              朗朗成名後，成立了「朗朗國際音樂基金會」，並從2013年起推出「靈感之鑰 (Keys of Inspiration)」項目，捐贈鋼琴實驗室、音樂教材，以及相關音響科技設備，給校內有75%學生參加免費或減費午餐項目的Title 1學校，藉以啟發學生學習音樂興趣，宣揚人人都可學習古典音樂，發揮靈感的理念。

              十年前，朗朗把「靈感之鑰」這項目帶到麻州、波士頓。波士頓市政府表示，陸續有波士頓藝術學校 (BAA)，Chittick, Edison, Hennigan, JFK, Mattahunt, Umana，以及 Orchard Gardens等學校參加了這項目。

朗朗夫婦(右三、四)和波士頓市長吳弭(右五)，波士頓市議員Sharon Dunkan(右二)，
波士頓公校副總監陳珮(左二)，朗朗國際音樂基金會執行長盧卡斯(左五)等人合影。
(周菊子攝)

              19日，朗朗在妻子德籍鋼琴家Gina Alice Redlinger，以及朗朗國際音樂基金會執行長盧卡斯巴文斯基-布朗(Leszek Barwinski-Brown)陪同下，來到波士頓藝術學校，由校長Tyrone Sutton，波士頓公校副總監陳珮 (Linda Chin) 等人介紹，在波士頓藝術學校的學生們面前，放映了一段當年啟發他愛上音樂，學習鋼琴的貓和老鼠鬥法卡通片 (Tom and Jerry)，獨奏了幾小段，和波士頓市長吳弭 (Michelle Wu) 四手聯彈的合奏一曲後，再和吳弭市長聯袂接受校長訪問，回答學生提問。

              在回答提問時，朗朗表示，當年是受到電視卡通片啟發，才開始學彈鋼琴。擅拉二胡的父親在他9歲時，為他買了鋼琴，儘管那時他的手還顯小，有時要彈好一曲很有挑戰性，他卻愛上這奢侈的大玩具，真的下了很多苦工凱來練習。

朗朗和波士頓藝術學校學生們合影。(周菊子攝)

吳弭市長則透露，因為父母都愛音樂，她4歲就開始彈鋼琴，何況母親是歌手，唱歌時總要有人伴奏，才更好聽，她也就成了當然的伴奏。她還說。後來父母移民來美，生活在有語言、文化隔閡的環境中，音樂更成為最好的抒發心情良藥。

              一名學生趕在朗朗離開前問，朗朗花了多少時間才成名。朗朗笑說，他17歲那年 (1999)，他代替身體不適的André Watts和芝加哥交響樂團合作，演奏了柴可夫斯基第一鋼琴協奏曲，這才開啟了他的音樂人生。

左起，波士頓市長吳弭和朗朗，以及當天上台表演的小朋友，音樂老師，波士頓
音樂學校校長合影。(周菊子攝)

              根據朗朗國際音樂基金會網站，「靈感之鑰」項目辦理迄今，已在全世界贊助了192所學校，捐贈了4500架鋼琴，影響及於18萬餘名學生，培養出55名年輕音樂學者，101名鋼琴家，舉辦了9萬5000場音樂會。

              朗朗雖然不是經常來波士頓，但2022年也曾為唐卡藝術大師娘本 (Niangben)的展覽開幕， 來到波士頓。今年為波士頓交響樂團音樂季開幕演出之後，已預定將於2025年2月28日，再來波士頓交響樂廳演出。

波士頓市長吳弭特地把2個兒子都帶到現場，看媽媽和國際知名鋼琴家朗朗合奏。
(周菊子攝)

波士頓藝術學校是波士頓公校中唯一以表演藝術為教學重心的
學校，新校舍三年前才啟用。(周菊子攝)

波士頓藝術學校座落在紅襪隊芬衛球場對面。(周菊子攝)

麻州經濟援助協調會批准130萬元抵稅優惠 預計帶來4480萬元私人投資

Massachusetts Economic Assistance Coordinating Council Approves New Projects to Receive Over $1.3 Million in Tax Credits   Projects Will Spur $44.8 Million in Private Investment, Create 120 New Jobs, and Retain 1,521 Existing Jobs

BOSTON – The Massachusetts Economic Assistance Coordinating Council (EACC) has approved three projects for participation in the Economic Development Incentive Program (EDIP), a program that seeks to create new jobs and help businesses grow by offering credits to lower taxes in exchange for job creation.    These projects are expected to leverage approximately $44.8 million in private investment, create 120 net new jobs and retain 1,521 jobs statewide. Of this round’s applications, one incentive recipient is a manufacturer, and two projects are located in Gateway Cities. Additionally, the EACC has approved two new Vacant Storefront Projects that will receive EDIP refundable tax credits of $10,000 each.   “The Economic Assistance Coordinating Council provides important business development tools for the state that help businesses expand and add jobs,” said Economic Development Secretary Yvonne Hao. “We are pleased this round of awards will support businesses working to advance everything from manufacturing to the arts and look forward to seeing the economic activity these investments make possible in the years to come.”   “We are proud to announce this round of awards, which will support businesses both small and large and from key industries like manufacturing and telecommunications,” said Undersecretary of Economic Foundations Ashley Stolba. “The Economic Development Incentive Program is a vital resource for economic development across our state, from Quincy to Worcester and beyond.”   The projects include:   EDIP Certified Projects  EDIP is designed to foster job creation and stimulate business growth. A company that participates in EDIP may receive state tax credits and local property tax incentives in exchange for a commitment to create new jobs, retain existing job, and commit private investment to the project.  Granite Telecommunications LLC - Quincy  Granite Telecommunications LLC is a nationwide wholesaler of landline phone lines headquartered in Quincy. Since June 2002, Granite’s primary business is providing telecommunications services, including local and long-distance dial tone, broadband, and other related services to multi-location businesses and government entities. Granite is investing more than $23 million to expand its headquarters and add 75 new jobs. The EACC approved $1,125,000 in EDIP tax credits and the City of Quincy amended a tax increment financing agreement (TIF) yielding 12 years and real estate savings of $2,705,494.  Emseal Joint Systems LTD - Westborough  Emseal Joint Systems manufactures and distributes pre-compressed sealants and expansion joints to commercial, industrial, and institutional users worldwide. In 1990, Emseal moved its U.S. operations from Stamford, Conn. to the current 30,000-square-foot headquarters in Westborough, Mass. Emseal is investing $7,094,000 to expand in Westborough, including leasing an industrial building adjacent to the company's current location to accommodate warehousing, manufacturing and additional office space. The EACC approved $196,341 in EDIP tax credits and the City of Westborough approved a 10-year TIF of $23,589.  Local-Only Tax Increment Financing (TIF) Projects  A TIF is a negotiated agreement between a business and host municipality. The percentage exemption applies to the incremental increase of assessed value of the parcel due to the private investment and the agreement may include exemptions on personal property tax.     Creative Hub Worcester - Worcester  Creative Hub Worcester is an art community center working to increase creative expression in underrepresented communities. Creative Hub is investing $14,705,000 to renovate and preserve the historic former Ionic Avenue Boy's Club building in Worcester, located in MassDevelopment's Transformative Development Initiative Main South District. The project will create 25 net new jobs, and the City of Worcester approved a 10-year TIF valued at $751,686.  Vacant Storefront Program The Massachusetts Vacant Storefront Program helps municipalities revitalize their downtowns and commercial areas. Municipalities may apply to the EACC to designate a defined downtown or other commercial area as a Certified Vacant Storefront District. After such a designation, a business may secure a commitment of local matching funds in order to apply to the EACC for refundable EDIP tax credits for leasing and occupying a vacant storefront in that district.  Vacant Storefront Projects: Brilla Coffee LLC - Gardner  Brilla Coffee is a family-owned business with a coffee roasting facility and coffee shop in Holden. The company has identified a location in downtown Gardner to open another coffee shop. EACC awarded Brilla $10,000 in EDIP state tax credits and the business also received a $20,000 Vacant Storefront Program grant from the City of Gardner requiring the shop to remain open for 24 months.   Gifu Lowell - Lowell  Gifu is an owner-operated quick service Japanese restaurant with locations in Auburn and Boston. Gifu is seeking to open its third Massachusetts location in Lowell. The EACC awarded Gifu $10,000 in EDIP state tax credits and the business received a $10,000 Storefront Improvement Program grant from the City of Lowell.

麻州長指派18人組成文化經濟顧問委員會

Healey-Driscoll Administration Appoints Cultural Economy Advisory Council Members  

BOSTON –Today, the Healey Driscoll Administration appointed members of the Cultural Economy Advisory Council, a group comprised of public and private sector stakeholders charged with exploring policies that support artists and cultural organizations, examining ways to create economic opportunities in the arts and culture sector, and promoting cultural equity in the arts. Governor Healey established the council earlier this year to bolster Massachusetts’ creative economy, which adds $27 billion to the state economy each year and supports 135,000 jobs across the state. 

"We are excited to kick off this effort to support our cultural economy, particularly as Massachusetts cultural and arts organizations host festivities celebrating the 250th anniversary of America's founding as part of our Massachusetts 250 initiative over the next two years,” said Governor Maura Healey. “Thank you to these council members who will help our administration identify ways to support artists and drive economic opportunity for this important sector." 

“Massachusetts is home to iconic cultural and arts organizations, from world-famous museums and concert halls in Boston to theaters and artists cooperatives in the Berkshires,” said Lieutenant Governor Kim Driscoll. “Our administration is committed to investing in this sector, which contributes billions of dollars to our economy and supports thousands of good, rewarding jobs in every region of our state.” 

“Our cultural and arts organizations are so important to the economic well-being of cities and towns across Massachusetts,” said Economic Development Secretary Yvonne Hao. "They support small businesses and arts entrepreneurs, add jobs, and make our state one of the best places to live. We’re excited to launch this council and look forward to working with partners to find ways to help this sector thrive.” 

"We are fortunate to have a wealth of arts and culture organizations in Massachusetts that offer visitors and residents a place to bring their families, make new memories, and experience the best our state has to offer," said Massachusetts Office of Travel and Tourism Executive Director Kate Fox. "This council will allow us to identify ways to support the Massachusetts creative economy and advance important priorities like equity and job creation." 

The council consists of representatives of the creative tourism community, performing arts sector, and state and local government and is co-chaired by Economic Development Secretary Yvonne Hao and Massachusetts Office of Travel and Tourism Executive Director Kate Fox. The Council will work in close partnership with the Massachusetts Cultural Council, the state’s arts agency charged with bolstering the creative and cultural sector and will present recommendations for cultural development and jobs growth to Governor Healey.  

Cultural Policy Development Advisory Council Members: 

• Economic Development Secretary Yvonne Hao (Co-Chair) 

• Kate Fox, Executive Director, Massachusetts Office of Travel and Tourism (Co-Chair) 

• Michael Bobbitt, Executive Director, Massachusetts Cultural Council 

• Tiffancy Allecia, Executive Director, Springfield Creative City Collective 

• Luke Blackadar, Deputy Director, Arts & Business Council of Greater Boston 

• Representative Mindy Domb, House Chair, Joint Committee on Tourism, Arts and Cultural Development 

• Magie Gaipo-Scott, Senior Director, Government Affairs & Legal Affairs, Museum of Fine Arts Boston 

• Deborah Hall, Executive Director, YWCA of Central Massachusetts 

• Candace "Lee" Heald, AHA! New Bedford 

• Joyce Linehan, Assistant to the President for Special Projects, Massachusetts College of Art and Design 

• Senator Paul Mark, Senate Chair, Joint Committee on Tourism, Arts and Cultural Development 

• Ming Min Hui, Executive Director, Boston Ballet 

• Lynda Roscoe Hartigan, Executive Director and Chief Executive Officer, Peabody Essex Museum 

• Emily Ruddock, Executive Director, MassCreative  

• Lindsey Schmid, Director of Marketing, 1Berkshire 

• Annis Sengupta, Director of Arts and Culture, Metropolitan Area Planning Council  

• Chad Smith, President and Chief Executive Officer, Boston Symphony Orchestra  

• Julie Wake, Executive Director at Arts Foundation of Cape Cod 

中華耆英會慶52週年 表揚眾議員麥家威、中華公所

中華耆英會董事、工作人員及嘉賓一起敬酒。(周菊子攝)

               (Boston Orange 周菊子波士頓報導) 中華耆英會9月18日晚在帝苑大酒樓慶祝52週年，頒發傑出公共服務獎給麻州眾議會財政委員會主席麥家威 (Aaron Michlewitz)，傑出社區夥伴獎給紐英崙中華公所，宣佈在林肯街216號成立「健康中心」，將針對患失智症長者推出新服務項目。

梅伍銀寬 (左一)和吳弭，中華耆英會董事會主席陳建立一起頒發
傑出公共服務獎給麥家威(左二)。(周菊子攝)

                         波士頓市長吳弭 (Michelle Wu)應創辦人梅伍銀寬邀請，親自出席頒獎，令盛會更加隆重。

 這場晚會由中華耆英會白禮頓樓主任梅麗梨，以及林黎輝擔任司儀，出席嘉賓還有波士頓老人局局長Emily Shea，波士頓市議員Erin Murphy，愛德華費連 (Ed Flynn)，波士頓經文處副處長施維鈞，波士頓僑教中心主任高家富等人。

陳建立(右起)、吳弭，梅伍銀寬一起頒發傑出社區夥伴獎給紐英崙中華公所，
由主席雷國輝、財政陳余寶愛、財政張青梅、中文書記翁宇才聯袂領取。(周菊子攝)

              中華耆英會是梅伍銀寬、阮陳金鳳等人，當年眼見華裔耆英面對語言不通障礙，文化差異困擾，蟄居華埠之內，完全不知道，也不懂得使用政府提供的許多資源，有時甚至連餐熱食都吃不上，這才籌組成立中華耆英會。

              歷經52年的篳路藍縷經營後，中華耆英會如今已是大波士頓內，以華裔耆英為主要對象，最具規模的社會服務機構，不但在君子樓、康樂樓、白禮頓樓等地設有服務據點，籌款買下康樂樓，照顧耆英的居住問題，還每天要為逾千名老人家送營養餐。

波士頓僑教中心主任高家富(後右二)、波士頓經文處副處長施維鈞(後右三)
等人和中華耆英會行政主任梅伍銀寬(前左向右)、麻州眾議會財政委員會
主席麥家威 (Aaron Michlewitz)、波士頓市長吳弭 (Michelle Wu)，波士頓
老人局局長Emily Shea合影。(周菊子攝)

              麻州眾議員麥家威當年早從為波士頓市長萬寧路 (Tom Menino)工作起，就已開始和華埠打交道，其後擔任眾議會議長助理，再到他自己當選麻州眾議員，成為眾議會中地位僅次於議長的財政委員會主席，更一直都是華埠的民代。許多看著他長大的波士頓華埠民眾，對他上任後聆聽民意，近年還為華埠多個社會服務機構爭取的政府經費補助，包括為中華公所爭取到10萬元辦理英語教學等，都讓華埠民眾窩心。

中華耆英會行政主任梅伍銀寬(左起)和董事阮愛玲、吳皓、方柳君夫婦，以及
嘉賓馬滌凡一起演唱。(周菊子攝)

              紐英崙中華公所在全權取得大同村管理權後，財庫充實，也開始更加照顧社區機構，今年8月的中華公所董事會，就批准三萬元，贊助中華耆英會的週年慶。中華耆英會為此十分感謝華埠社團對該會服務成績的認可。

              波士頓市長吳弭這晚不但親自出席，為中華耆英會頒獎給她的老朋友麥家威，及中華公所，還特地在致詞中感念當年陳毓禮對她的提攜。

波士頓市議員Ed Flynn (右一)、Erin Murphy (左二)和波士頓
老人局局長Emily Shea頒表揚狀，中華耆英會行政主任梅伍銀寬(中)
和耆英會董事會主席陳建立聯美領取。 (周菊子攝)

              18日晚，中華耆英會安排了君子樓舞蹈團表演「一條大河」、「傳奇」等舞蹈，準備了喜來登酒店住宿，龍鳳酒樓禮券，樂嚐軒禮券，王氏青年會家庭會員，易緹秀美容護膚，梅國治攝影作品「雪景」等10樣物品拍賣籌款，抽獎彩券的現金獎高達1000元。

              中華耆英會董事們還在吳皓、方柳君帶頭下，和行政主任梅伍銀寬，嘉賓馬滌凡一起高歌「月亮代表我的心」，為晚會落幕，畫下最佳句點。

君子樓舞蹈團表演。(周菊子攝)

梅氏公所主席梅麗梨和前任昆士中學校長黃伯勳夫婦等人。 (周菊子攝)

當年和梅伍銀寬一同創立中華耆英會的百歲人瑞阮陳金鳳(右二)在侄孫女，
波士頓節慶交響樂團創辦人王麗霞(右)，兒子Tim Chin (左二)及陳毓禮的兒子
陳孟君(左一)等人陪同中，出席耆英會周年慶。(周菊子攝)

梅麗梨(左)和林黎輝(右)擔任晚會司儀。他倆的當晚髮型由
琪棋髮廊贊助。(周菊子攝)

MAYOR MICHELLE WU ANNOUNCES LAUNCH OF ANNUAL LEGACY BUSINESS AWARD NOMINATIONS

MAYOR MICHELLE WU ANNOUNCES LAUNCH OF ANNUAL LEGACY BUSINESS AWARD NOMINATIONS Residents are encouraged to nominate iconic, long standing businesses located within the city by November 1, 2024

BOSTON - Friday, September 20, 2024 - Today, Mayor Michelle Wu and the Economic Opportunity and Inclusion Cabinet announced that the nomination period for the third annual Legacy Business Awards is now open through Friday, November 1, 2024. Residents are encouraged to nominate long standing businesses that have been located within the city of Boston for at least 10 years and contribute to the cultural, historical, and societal fabric of their community or neighborhood. To nominate a business, residents can use the online form or fill out a physical form at their local Boston Public Library branch.   To date, 60 local businesses representing 2,267 years of service to all of Boston’s neighborhoods have been honored through the Legacy Business Program. By recognizing and supporting legacy businesses on an annual basis, this program supports Mayor Wu’s vision for Boston being a family-friendly and vibrant city that creates more opportunities for residents to build generational wealth. “The rich history of Boston is kept alive in these businesses,” said Mayor Michelle Wu. “The Legacy Business Program not only preserves that legacy, but also provides the recognition that leads to a more prosperous future for our small business community. I want to thank our partners and the Office of Small Business for all that they do in support of our legacy businesses.”  After the nomination period closes, the City Council will review the list of nominated, eligible businesses and create a shortlist of potential awardees. Then, a committee that includes representatives from City departments and Boston Main Streets will review this shortlist and submit a list of finalists to Mayor Wu. Selections are based on application scoring and community support. The committee ensures the list is representative of Boston by industry, neighborhood, gender, and race. “We are proud to continue this hallmark initiative of Mayor Wu, which invites residents across the city to honor the commitment, investment, and impact that small business owners make in our neighborhoods,” said Segun Idowu, Chief of Economic Opportunity and Inclusion. “Because of the work of the Office of Small Business, this initiative continues to ensure the stability of these community bedrocks for generations to come.”    The City of Boston will recognize the 30 Legacy Business Award winners at a public awards ceremony in spring 2025. The Office of Small Business will provide awardees with access to grant funding, a commercial lease toolkit, free legal consultation, and other technical assistance focused on succession planning and employee ownership.  “Every year my office has the honor of highlighting 30 small businesses through a community-driven process. These businesses are the heartbeats of our city,” said Aliesha Porcena, Director of Small Business for the City of Boston. “We continue to build on this program, ensuring these businesses have the resources, tools, and support they need to continue to thrive. This is an aspect of the larger work of our office, which seeks to create a community where businesses feel supported, and are not alone. Through partners, programs, policy, and people, it is our mission to support businesses to start, grow, and build in Boston.” "We were so honored to be recognized as a Legacy Business by the City," said Courtney Flynn, Trident Booksellers and Cafe. "The Trident has been independent and family-owned for 40 years, and as a small business, we are always looking for ways to innovate, adapt, and stay successful. Winning this award is providing us with additional resources to make it another 40 years!" The nomination form is available in English, Spanish, Haitian Creole, Simplified Chinese, Traditional Chinese, Vietnamese, Cape Verdean Creole, Portuguese, Somali, Russian, and French. Nominations are limited to one per resident. To learn more, visit the Legacy Business Program website.

Healey-Driscoll Administration Celebrates First Place in Digital Government Experience Award

Healey-Driscoll Administration Celebrates First Place in Digital Government Experience Award    

Center for Digital Government’s GovX award recognizes Massachusetts for its use of technology to better serve constituents    

BOSTON – The Healey-Driscoll Administration announced today that Massachusetts has received the first-place Government Experience (GovX) award from the Center for Digital Government. The award recognizes the state’s efforts to continually improve the experience for residents accessing services and information via the web.    

The central component of Massachusetts’ leadership is the Commonwealth Digital Roadmap, which aims to provide accessible, simple, consistent, and secure digital experiences that meet the expectations and needs of our residents as they navigate the digital landscape of state government.   

Developed by the Executive Office of Technology Services and Security (EOTSS) and the Massachusetts Digital Service (Mass Digital), the roadmap incorporates diverse perspectives from across the state in the form of direct resident feedback and cross-agency collaboration. Recognizing the critical role that technology plays in the delivery of government services and in the lives of our residents, this enterprise initiative places people at the center of the state's digital strategy.   

“The Digital Roadmap is a game-changer, and the GovX award is a testament to our state’s leadership in digital government. Thanks to the hard work of Secretary Snyder and his team, we are making government more accessible and focusing our state agencies on the customer experience to deliver the services and information people are looking for, tailored to their needs,” said Governor Maura Healey. “The Digital Roadmap is how we pair this vision with investment in our state, and we are so proud to accept this award for our nation-leading progress in this area.”   

"The GovX award shines a light on our mission of keeping people at the heart of everything we do,” said Lieutenant Governor Kim Driscoll. “This project is the culmination of cross-agency collaboration to center the needs of the constituent when we think about service delivery. We are so proud to receive this award and look forward to continuing to lead by making government more accessible, safer and more responsive to all residents.”   

Launched in July 2022, the Commonwealth Digital Roadmap initiative has already improved the experiences of millions through the implementation of MyMassGov, a multilingual chatbot, strategically organized web content to make it easier for residents to find what they’re looking for, and other personalized features. MyMassGov is a secure single sign-on solution currently serving 1.5 million residents, allowing them to use a single account and password to sign in to all participating Massachusetts state services and applications. Soon, those residents will be able to store additional profile information and choose to share that with agencies to make applying for, accessing, and updating services quick and efficient. Longer term, MyMassGov will enable universal profile management and identity verification to Massachusetts constituents interacting with the state. The multilingual chatbot “Ask MA” serves over 700,000 active monthly users, answering an average of 3.75M visitor messages and 94.7% of responses.  Mass Digital has launched a Live Chat pilot with one agency and will soon launch a pilot LLM-chatbot with another agency partner.  

The Roadmap is supported by Governor Healey's FutureTech Act of 2024, which she signed into law in July, authorizing an additional $110 million for its implementation.  

The Roadmap will continue to deliver value across five focus areas: 

• Defining Identity: Helping people create and manage a single secure and recognizable user profile they can use to gain access to all government services. 
• Tracking Progress: Improving end-to-end service delivery and better keeping people in the loop about the progress of their requests and transactions. 
• Streamlining Communications: Improving our communications channels to meet people where they are, provide simple and clear instructions in their language, and use their feedback to continuously improve. 
• Tailoring Moments: Providing personalized and accessible experiences that can adapt and cater to people's diverse and changing needs. 
• Finding Answers: Making up-to-date information about the state available online so people know the Commonwealth is a reliable source of truth when making decisions.    

“We are deeply humbled to be recognized by the Center for Digital Government for our work to make government more accessible and responsive,” said Technology Services and Security Secretary Jason Snyder. “We are now at a point where the vast majority of residents’ first interactions with government are through the web, and we are actively working to make that experience seamless and fully integrated for all our constituents.”  

“We have been working hard to ensure that you do not have to be an expert in state government to access the critical services that you need,” said Technology Services and Security Assistant Secretary and Chief Engagement Officer Matthew Moran. “By prioritizing research and design, and leveraging feedback and analytics, we are able to deliver the simple, accessible and frictionless end to end experiences our constituents have come to expect in their daily lives.”  

“Excellent digital experiences aren’t about technology, they’re about people.” said Massachusetts Chief Digital Officer Devyn Paros. “Our roadmap is having an impact because we’re designing and delivering digital services for and with the people we serve. We’re excited to be recognized for our efforts to date and look forward to driving even more progress across state government.”   

 “We are at the beginning of a new era where agencies must now focus on building the infrastructure to support the multiple paths and technologies constituents will use to interface with their government,” said Dustin Haisler, President of e.Republic. “While many experiences were enhanced by emerging technologies, it was notable to see leading agencies continue their human-centered approaches to service delivery and management.”